Experience

Over the last 8 years, I've worked on projects large and small, as a freelancer, a design team of one, part of an agile engineering team, and leading design at a startup.

Cover photo for the 'ConnectKS Landing Page' project
ConnectKS Landing Page Apr 2025

Feb 2025 - current | Freelance

Web Designer & Developer

  • Designed and launched 20+ custom landing pages for high-profile government and institutional clients.
  • Developed comprehensive brand identity and digital presence
  • Provided end-to-end UX strategy to early-stage startup founder, including MVP prototyping, onboarding flow, and product strategy
  • Build and maintain Ecomap website, implementing performance and SEO enhancements to boost traffic and engagement.
Cover photo for the 'Entrepreneurial Pathways' project
Entrepreneurial Pathways May 2024

Mar 2024 - Feb 2025 | EcoMap Technologies

Director of Product Design

  • Led design on feature that doubled engagement time and tripled user retention, earning Product of the Year 2024 nomination.
  • Spearheaded design system development, serving multiple product areas, creating scalable component libraries with design tokens and standards that enabled consistent experiences across workflows.
  • Collaborated directly with engineering teams, serving as product manager establishing design-development workflows that improved delivery speed and reduced support tickets.
  • Mentored design team members through design critiques, career development, and collaborative workshops.
Cover photo for the 'Submaps' project
Submaps Nov 2023

Aug 2022 - Mar 2024 | EcoMap Technologies

Design Engineer

  • Pioneered design operations as first design hire, establishing design standards, research methodologies, and accessibility practices.
  • Designed WCAG compliant conversational interface for AI-powered resource discovery for users with varying technical literacy.
  • Led platform modernization - Redesigned legacy interface architecture resulting in measurably increased user retention through improved visual design and interaction patterns.
  • Conducted extensive user research across diverse user groups, optimizing complex workflows through iterative testing and design
Cover photo for the 'FIFCO USA Intranet' project
FIFCO USA Intranet Sep 2021

Aug 2020 - Aug 2022 | FIFCO USA

Web Designer & Developer

Lead designer and developer for a suite of brand and corporate websites. Rapidly designing, building, testing, and launching multiple web-based projects concurrently. Managing team project backlog, and prioritization.

  • Designed and built enterprise intranet serving 500+ employees across multiple departments, implementing accessibility standards and saving $20K+ annually in operational costs.
  • Built a digital marketplace spotlighting Black-owned businesses achieving 20% increase in traffic through inclusive design.
  • Maintained accessibility compliance across 5+ sites with brand design systems, meeting Section 508 and WCAG standards.
Cover photo for the 'Home Maintenance as Saas' project
Home Maintenance as Saas Jan 2020

Sept 2019 - March 2020 | Pointman

UX Design & Product Management

Oversaw the entire design process, from research, ideation, design and testing for desktop and mobile apps for HVAC contractors. Created user personas, customer journey maps, workflow diagrams. Assisted Product Manager with managing product backlog, writing user stories, tracking product analytics and user metrics.

  • Facilitated customer discovery, design workshops, & lean experiments.
  • Design new mobile-first UI and user workflows for the Pointman app
Cover photo for the 'Job Quote & Invoicing System' project
Job Quote & Invoicing System Oct 2018

May 2018 - Sept 2019 | Pointman

UX Design & Front-End Engineering

Front End Engineering in AngularJS and UI/UX Design for the Pointman app, a suite of field management software and mobile app for HVAC contractors.

  • Designed mobile-first enterprise software for field service teams with complex workflow requirements.
  • Built comprehensive design system using Sketch to accelerate cross-team workflows and improve consistency across products.
  • Led collaborative cross-functional design workshops iterative improvements based on user feedback and data analysis.
Cover photo for the 'dixie.edu User Portals' project
dixie.edu User Portals Oct 2017

Sept 2015 - April 2018 | Utah Tech University

Web Developer

Primary developer and team lead for 100+ University departmental and promotional websites. Designed and developed new themes and templates in WordPress.

  • Primary designer for university web services, providing design solutions to dozens of departments with varying technical needs.
  • Created custom WordPress solutions including themes, plugins, and templates for diverse content, ensuring accessibility best practices.

Sept 2015 - Dec 2016 | Utah Tech University

Head Intern, Web Content Design

Lead & mentor team of interns in designing, developing and maintaining 100+ University departmental and promotional websites and related content.

  • Led large-scale platform migration of 100+ departmental websites from legacy CMS to WordPress, streamlining content management.
  • Mentored junior team members in UX best practices and accessibility-focused front-end development techniques.