design for subscription home maintenance service

Home Maintenance Service

Product Research & UI/UX Design

January 2020

Product Exploration, Market & UX Research Project to identify new product opportunities to help homeowners avoid problems with home service contractors.

This project was 3 week experiment by a cross-functional Innovation Team.


Role
Experiments, market research, user testing, analysis, workshop facilitating, customer journeys, user flows, personas
Team
David Thiemecke, Kurt Stangl, Tim McGuire, Denise Nadal, David Cloyd, Chris Schobert, Seth Zielinski, Jay Pawlowski, Nick Kaszmarek
Org
Pointman

Process

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Project Outcome

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