SRS - SuccessWare Remote Admin Site

UI/UX Design

Feb - March 2020

Redesign of a system administration site for SuccessWare Remote, a mobile app for the HVAC technicians in the field. This site was primarily used by the Pointman support team and account administrators for SWR customers.


Role
information architecture, task analysis, UI design, UX design, user research, user testing,
Team
David Thiemecke, Denise Nadal, Will Kerber, Krishna Gopinath
Org
Pointman

Background

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Process

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Outcome

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